Need hood cleaning before you reopen?
Your vendor did not show. An inspection is coming. Somebody opened an access panel and saw what the last crew left behind. However you got here, you want the same three answers: can you come, when exactly, and will it be done before we open.
What we can tell you on the call
Included
- Whether we can reach your kitchen inside your window
- A confirmed arrival window, not "sometime tonight"
- The names of the technicians who will be in your kitchen
- What we can finish before your reopen deadline, and what would have to wait
What we will not do
We will not take a job we cannot finish before your kitchen opens. Booking the night and then walking out at 5 a.m. with your line still under plastic is worse for you than an honest no.
If the window does not work, we will say so on the phone and tell you the first one that does.
What a short clock does to the price
A tight window can cost more than a planned visit. More crew on site at once, a route rearranged around you, or a second truck all show up in the number. Whatever the timing does to the price is written in the quote before you approve it, and it does not reappear as a line on the invoice.
The quote itself is still free. That does not change because you called at four in the afternoon.
Have these ready when you call or write
Included
- The service address and the time the kitchen has to open
- Hood count, fan count, and whether the roof has a hatch or a fixed ladder
- Who opens the building at night and who holds the roof key
- The date of the last clean, if anyone knows it
- Photos of the hood interior, the filter bank and the rooftop fan
Questions we get
Can you come tonight?
Sometimes. It depends on where the route already is and whether the window is long enough to finish the written scope. We would rather tell you no and name the first night that works than take the booking and leave your line under plastic at 5 a.m.
Do you answer around the clock?
We do not advertise 24/7 answering, because we will not promise a person on the phone at 3 a.m. Send the address, the reopen time and the hood and fan count, and you get a yes or a no on the window instead of a maybe.
My inspection is tomorrow. Can you certify the system?
No, and neither can anyone else. We can clean the accessible system, place a dated cleaning tag, and send a report listing every component and anything unreachable. An inspector decides what passes. We will not sell you a sentence we cannot honor.
Is the urgent quote still free?
Yes. Free, in writing, no site-visit fee, nothing recovered inside a later invoice. The urgency changes the schedule, not the terms of the quote.
My vendor no-showed. Can you just do the part they missed?
Yes, if the part they missed can be identified. Send whatever they left behind, including the tag and any photographs, and the quote will mark what we found already clean and what we are actually cleaning.
Get urgent scheduling
Tell us the hood and fan count and roughly when it was last cleaned. Photos of the hood, the filters and the rooftop fan speed the quote up considerably.